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Shipping & Fulfillment Policy

At Nutt-Un Fancy Popcorn, we work hard to ensure your order is prepared, packaged, and shipped as quickly as possible while maintaining the quality of our products.

 

1. Order Processing & Fulfillment

 

Most orders are processed and fulfilled within 1–3 business days after payment has been received and verified.

During periods of high demand, holidays, special events, or promotional sales, processing times may be longer. If significant delays occur, we will make reasonable efforts to notify affected customers.

Orders are not processed, fulfilled, or shipped on weekends or major holidays unless otherwise stated.

 

2. Shipping Timeframes

 

Once an order has been fulfilled and handed over to the shipping carrier, delivery times will vary based on:

  • Shipping destination

  • Carrier operations

  • Weather conditions

  • Seasonal demand

  • Other factors beyond our control

Shipping estimates provided at checkout are estimates only and are not guaranteed delivery dates.

 

3. Shipping Rates

 

Shipping costs are calculated at checkout based on factors such as:

  • Package size and weight

  • Delivery location

  • Selected shipping method

Applicable shipping charges will be displayed before final purchase confirmation.

 

4. Order Tracking

 

When available, customers will receive tracking information after an order has been shipped.

Tracking updates are provided directly by the shipping carrier and may take time to appear after shipment.

 

5. Shipping Address Accuracy

 

Customers are responsible for providing accurate shipping information.

Nutt-Un Fancy Popcorn is not responsible for delays, lost packages, or additional costs resulting from incorrect or incomplete shipping addresses submitted during checkout.

 

6. Lost, Stolen, or Delayed Packages

 

Once a package has been transferred to the shipping carrier, delivery responsibility rests with the carrier.

Nutt-Un Fancy Popcorn is not responsible for:

  • Lost packages confirmed as delivered

  • Stolen packages after delivery

  • Carrier delays

  • Weather-related delivery disruptions

If a package appears lost in transit, customers should contact us and we will assist in initiating a carrier investigation when possible.

 

7. Damaged Shipments

 

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number

  • Photos of the damaged package and products

  • A description of the issue

We will review the claim and determine an appropriate resolution.

 

8. Wholesale Orders

 

Wholesale and bulk orders may require additional processing time depending on order size and production schedules.

Estimated fulfillment timelines for wholesale orders will be communicated during the ordering process.

 

9. Local Delivery & Event Orders

 

If local delivery, pickup, or event-specific fulfillment options are offered, additional instructions and timelines will be provided at checkout or during event booking.

 

10. Contact Us

 

If you have questions regarding shipping, fulfillment, or the status of an order, please contact us using the contact information provided on our website.

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