Frequently Asked Questions
What is Nutt-Un Fancy Popcorn?
We’re a family-owned business based in DeLand, Florida, making handcrafted gourmet popcorn for everyday snacking, gifts, events, and fundraisers.
What flavors and sizes can I order?
Explore our shop for the current lineup. Each product page shows its available sizes, options, and prices.
How much does shipping cost?
Shipping is $10 for orders with a subtotal under $75. Orders with a subtotal of $75 or more receive free shipping. See our Shipping & Fulfillment Policy for details.
When will my order ship?
Most orders are processed within 1–3 business days after payment is received and verified. Processing may take longer during holidays and busy periods. Carrier transit time is additional; delivery estimates are not guaranteed arrival dates.
How do I track my order?
When available, tracking information is sent after your order ships. Carrier updates may take time to appear. For help with an order, include your order number when you contact us.
What if my order arrives damaged or incorrect?
Contact us within 48 hours of delivery with your order number, a description of the issue, and photos of damaged products or packaging when applicable. We’ll review the issue and determine a resolution under our Return Policy.
Can I return food or cancel an order?
Food returns generally aren’t accepted after shipment or delivery. Orders may be canceled before processing and shipment; once production or packaging begins, a cancellation may no longer qualify for a refund. Contact us promptly with your order number.
Where can I find ingredient and allergen information?
Check the product packaging and contact our team with the specific flavor you’re considering if you need ingredient or allergen information before ordering.
Can I order popcorn for an event or a gift?
Yes. We welcome inquiries for celebrations, corporate gifts, community gatherings, and custom requests. We recommend contacting us at least 2–4 weeks ahead when possible. Availability and fulfillment details are confirmed during planning.
Do you offer fundraising and wholesale?
Yes. Schools, teams, churches, and community groups can explore our fundraising programs. Retailers and venues can use our partnership hub to ask about wholesale.
Where can I find the popcorn truck?
Visit Find Us for upcoming stops, dates, and event details.
Still have a question?
Email m.stewart@nuttunfancypopcorn.com or use the contact form on Learn More. For an existing order, please include your order number.
How long does your popcorn stay fresh?
All of our popcorn has a best-by period of 120 days from production. Our products are made and sold within 1–14 days of being produced.
How should I store my popcorn?
Keep your popcorn in a cool, dry area, away from direct sunlight.